Health Services

When you have a healthcare need, it’s important to go to the right place to find help.

Only call 999 in an emergency (this means if someone is seriously ill, injured and their life is at risk).  
If you feel ill and are not sure where to go call NHS 111.  If you need help quickly but it’s not an emergency, go to a walk-in centre.
(NWAS, 2025)

NHS advice on when to use each service

North West Ambulance Service (NWAS)

Make the right call

When to go to A&E
When to visit an urgent treatment centre

NHS Website

When to call 999

NHS Website

When to use NHS 111 

NHS Website

Your Hospital Stay

What to expect by Age UK

Doctor’s (GP) Appointments

Get the most out of your appointments with this advice:

How to register with a GP surgery

To get a GP appointment, you need to register at a surgery.  Follow NHS advice here. 

It’s okay to ask
NHS leaflet
Patient Info

GP Appointments

Unsure what to ask your Doctor? 

NHS Website

Make the most out of your GP appointment
Patients Association advice
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