Health Services

When you have a healthcare need, it’s important to go to the right place to find help.

Only call 999 in an emergency (this means if someone is seriously ill, injured and their life is at risk).

If you feel ill and are not sure where to go call NHS 111. If you need help quickly but it’s not an emergency, go to a walk-in centre.

NHS advice on when to use each service

North West Ambulance Service (NWAS)

https://www.nwas.nhs.uk/get-involved/campaigns/make-the-right-call/

When to go to A&E

https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-go-to-ae/

When to visit an urgent treatment centre

https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-visit-an-urgent-treatment-centre-walk-in-or-minor-injury-unit/

When to call 999

https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-call-999/

When to use NHS 111

https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/

Your Hospital Stay

https://www.ageuk.org.uk/globalassets/age-uk/documents/information-guides/ageukig07_your_hospital_stay_inf.pdf

Doctor’s (GP) Appointments

Get the most out of your appointments with this advice:

How to register with a GP surgery

To get a GP appointment, you need to register at a surgery. Follow the NHS advice here

https://www.nhs.uk/nhs-services/gps/how-to-register-with-a-gp-surgery

It’s okay to ask

https://healthliteracyplace.org.uk/wp-content/uploads/2021/09/its-okay-to-ask.pdf]

Patient Info

https://patient.info/news-and-features/how-to-get-the-most-out-of-your-gp-appointment

Unsure what to ask your Doctor?

https://www.nhs.uk/nhs-services/gps/what-to-ask-your-doctor

Make the most out of your GP appointment

https://www.patients-association.org.uk/make-the-most-of-your-gp-appointment

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